SHOP WITH CONFIDENCE! 14 day 100% MONEY BACK RETURN POLICY:
Our goal is to earn your approval by providing top-notch service!
If ANYTHING about our transaction did not meet your expectations, please communicate and give us the opportunity to make things right before publishing a permanent feedback. We aim to please!
Kindly contact Luvalution if you are unhappy with your purchase for ANY reason (email@example.com) within a few days of receiving your order.
All returns, refunds, exchanges or replacements require prior authorization and returns must be posted back to Luvalution within 14 days of receiving item.
DAMAGED OR LOST ITEMS DUE TO SHIPPING SERVICES:
We feel it is our responsibility to make sure your purchase gets to you as advertised, safely and intact.
After investigating, if we are unable to replace or exchange a damaged item due to shipping carrier handling, we will file the appropriate damage claim forms with the shipping service and refund your money promptly.
(Please note that some shipping services may require the damaged packaging to be provided back to them for payouts by the buyer at their local post office.)
If your order has not arrived within a reasonable amount of time for the type of shipping service offered, simply communicate and give us the opportunity to help locate the parcel for you by emailing us at: firstname.lastname@example.org
We offer delivery confirmation tracking on eligible items and will make sure you are made whole either by locating the missing delivery and re-delivering as promised, by exchange or replacement and even a full refund if necessary.
COMBINED SHIPPING DISCOUNT:
We offer combined shipping discounts to save buyers money whenever possible!
For multiple item orders on most Luvalution items we offer a flat rate shipping fee of the item with the highest shipping fee + FREE! (no charge $0!) shipping fees for each additional eligible flat rate item purchased.
On the few larger items in stock that have a calculated weight shipping fee determined by destination distance, we offer combined weight shipping discounts when possible on multiple item orders to save buyers money.
Feel free to request an updated non-automated invoice from us (email@example.com) if you feel your shipping discount has not been correctly applied by the automatic checkout procedure.
NO STRESS & NO WORRIES!
Please feel free to communicate ANYTHING regarding our transaction!
We truly want your shopping experience with us to be an enjoyable one.
We check our email often and welcome all questions, requests and comments with open arms!
PAYPAL, GOOGLE CHECKOUT, MONEY ORDERS, CASHIER'S CHECKS and PERSONAL CHECKS.
Payment is preferred within 4 days of purchase date unless the desire for more time is communicated. If no payment is received within 7 days the order will be cancelled with no hard feelings.
We are easygoing, flexible and truly want you to be pleased with our transaction.
If you have a special request (gift wrap, expedited shipping, shipping insurance etc.) or need more time for payment... Just communicate via our email: firstname.lastname@example.org . It's that simple. NO WORRIES!
PAYPAL/GOOGLE CHECKOUT: If payment isn't received within 7 days of purchase date Luvalution will cancel the transaction and relist the item for sale again with no hard feelings.
MONEY ORDERS/CHECKS: If payment isn't received within 14 days of purchase date Luvalution will cancel the transaction and relist the item for sale again with no hard feelings.
Please note that Luvalution Boutique is not responsible for any customs duties or taxes that may be required by your destination country.
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